Last updated April 28, 2023
This privacy notice for Vaataa
( " Company ," "we," "us," or "our" ), describes how and why we might collect, store, use, and/or share ( "process" ) your information when you use our services ( "Services" ), such as when you:
- Visit our website
at http://www.vaataa.com , or any website of ours that links to this privacy notice
- Download and use
our mobile application , or any other application of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you
understand your privacy rights and choices. If you do not agree with our policies and
practices, please do not use our Services. If you still have any questions or concerns,
please use contact us form.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more
details about any of these topics by clicking the link following each key point or by
using our table of contents below to find the section you are looking for.
What personal information do we process? When you visit, use, or
navigate our Services, we may process personal information depending on how you interact
with pages and the Services, the choices you make, and the products
and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud prevention,
and to comply with law. We may also process your information for other purposes with your consent.
We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific
third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe? We have
organizational
and technical processes and procedures in place to protect your personal information. However,
no electronic transmission over the internet or information storage technology can be guaranteed
to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security and improperly
collect, access, steal, or modify your information. Learn more about how we keep your information safe.
What are your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights regarding your personal information.
Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights
is by contacting us. We will consider and act upon any request in accordance with applicable
data protection laws.
Want to learn more about what Vaataa does with any information we
collect? Review the privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services,
when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the Services, the
choices you make, and the products and features you use. The personal information we
collect may include the following:
email addresses
job titles
contact preferences
Sensitive Information. We do not process sensitive information.
Social Media Login Data. We may provide you with the option to
register with us using your existing social media account details, like your Facebook,
Twitter, or other social media account. If you choose to register in this way, we will
collect the information described in the section called
" HOW DO WE HANDLE YOUR SOCIAL LOGINS? " below.
Application Data. If you use our application(s), we also may collect the
following information if you choose to provide us with access or permission:
- Geolocation Information. We may request access or permission to track
location-based information from your mobile device, either continuously or while you are
using our mobile application(s), to provide certain location-based services. If you wish
to change our access or permissions, you may do so in your device's settings.
- Mobile Device Data. We automatically collect device information (such as
your mobile device ID, model, and manufacturer), operating system, version information
and system configuration information, device and application identification numbers,
browser type and version, hardware model Internet service provider and/or mobile
carrier, and Internet Protocol (IP) address (or proxy server). If you are using our
application(s), we may also collect information about the phone network associated
with your mobile device, your mobile device’s operating system or platform, the type
of mobile device you use, your mobile device’s unique device ID, and information about
the features of our application(s) you accessed.
This information is primarily needed to maintain the security and operation of our
application(s), for troubleshooting, and for our internal analytics and reporting
purposes.
All personal information that you provide to us must be true, complete, and
accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or
browser and device characteristics — is collected automatically when you
visit our Services.
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how and when you
use our Services, and other technical information. This information is primarily
needed to maintain the security and operation of our Services, and for our internal
analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar
technologies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related, diagnostic,
usage, and performance information our servers automatically collect when you
access or use our Services and which we record in log files. Depending on how you
interact with us, this log data may include your IP address, device information,
browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed,
searches, and other actions you take such as which features you use), device event
information (such as system activity, error reports (sometimes called
"crash dumps" ), and hardware settings).
- Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the Services. Depending
on the device used, this device data may include information such as your IP
address (or proxy server), device and application identification numbers,
location, browser type, hardware model, Internet service provider and/or mobile
carrier, operating system, and system configuration information.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other
purposes with your consent.
We process your personal information for a variety of reasons, depending on how
you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user
accounts. We may process your information so you can create and log in to your account,
as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We
may process your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
- To send administrative information to you. We may
process your information to send you details about our products and
services, changes to our terms and policies, and other similar information.
- To
fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications. We may
process your information if you choose to use any of our offerings
that allow for communication with another user.
- To request feedback. We may process your
information when necessary to request feedback and to contact you
about your use of our Services.
- To send you marketing and promotional communications. We may process the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time. For
more information, see
" WHAT ARE YOUR PRIVACY RIGHTS? " below).
- To deliver targeted advertising to you. We may
process your information to develop and display
personalized content and advertising tailored to your interests, location, and more.
- To post testimonials. We post testimonials on our
Services that may contain personal information.
- To protect our Services. We may process your information
as part of our efforts to keep our Services safe and secure, including
fraud monitoring and prevention.
- To administer prize draws and competitions. We may
process your information to administer prize draws and competitions.
- To evaluate and improve our Services, products, marketing, and
your experience. We may process your information when we believe it is necessary to
identify usage trends, determine the effectiveness of our promotional
campaigns, and to evaluate and improve our Services, products, marketing,
and your experience.
- To identify usage trends. We may process information
about how you use our Services to better understand how they are being
used so we can improve them.
- To determine the effectiveness of our marketing and promotional
campaigns.
We may process your information to better understand how to provide
marketing and promotional campaigns that are most relevant to you.
- To comply with our legal obligations. We may
process your information to comply with our legal obligations,
respond to legal requests, and exercise, establish, or defend
our legal rights.
In Short: We may share information in specific situations
described in this section and/or with the following third parties.
We may need to share your personal information in the
following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In Short: We may use cookies and other tracking
technologies to collect and store your
information.
We may use cookies and similar tracking
technologies (like web beacons and pixels) to access
or store information. Specific information about how
we use such technologies and how you can refuse
certain cookies is set out in our Cookie Notice .
In Short: If you choose to register or log in to our
Services using a social media account, we may have
access to certain information about you.
Our Services offer you the ability to register and
log in using your third-party social media account
details (like your Facebook or Twitter logins).
Where you choose to do this, we will receive certain
profile information about you from your social media
provider. The profile information we receive may
vary depending on the social media provider
concerned, but will often include your name, email
address, friends list, and profile picture, as well
as other information you choose to make public on
such a social media platform.
We will use the information we receive only for the
purposes that are described in this privacy notice
or that are otherwise made clear to you on the
relevant Services. Please note that we do not
control, and are not responsible for, other uses of
your personal information by your third-party social
media provider. We recommend that you review their
privacy notice to understand how they collect, use,
and share your personal information, and how you can
set your privacy preferences on their sites and
apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary
to fulfill the purposes outlined in this
privacy notice unless otherwise required by law.
We will only keep your personal information for as
long as it is necessary for the purposes set out in
this privacy notice, unless a longer retention
period is required or permitted by law (such as tax,
accounting, or other legal requirements).
No purpose in this notice will require us keeping your
personal information for longer than
the period of time in which users have an account
with us .
When we have no ongoing legitimate business need to
process your personal information, we will either
delete or anonymize
such information, or, if this is not possible (for example,
because your personal information has been stored in
backup archives), then we will securely store your personal
information and isolate it from any further processing
until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information
through a system of organizational and
technical security measures.
We have implemented appropriate and reasonable
technical and organizational
security measures designed to protect the security of
any personal information we process. However, despite
our safeguards and efforts to secure your information,
no electronic transmission over the Internet or information
storage technology can be guaranteed to be 100% secure,
so we cannot promise or guarantee that hackers, cybercriminals,
or other
unauthorized
third parties will not be able to defeat our security
and improperly collect, access, steal, or modify your
information. Although we will do our best to protect
your personal information, transmission of personal information
to and from our Services is at your own risk. You should
only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or
market to children under 18 years of age .
We do not knowingly solicit data from or market to
children under 18 years of age. By using the
Services, you represent that you are at least 18 or
that you are the parent or guardian of such a minor
and consent to such minor dependent’s use of the
Services. If we learn that personal information from
users less than 18 years of age has been collected,
we will deactivate the account and take reasonable
measures to promptly delete such data from our
records. If you become aware of any data we may have
collected from children under age 18, please contact
us.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account
at any time.
If you are located in the EEA or UK and you believe
we are unlawfully processing your personal
information, you also have the right to complain to
your Member State data protection
authority or UK data protection authority.
If you are located in Switzerland, you may contact
the Federal Data Protection and
Information Commissioner.
Withdrawing your consent:
If we are relying on your consent to process your personal
information,
which may be express and/or implied consent depending
on the applicable law,
you have the right to withdraw your consent at any time.
You can withdraw your consent at any time by contacting
us by using the contact details provided in the section
" HOW CAN YOU CONTACT US ABOUT THIS NOTICE? "
below .
However, please note that this will not affect the
lawfulness of the processing before its withdrawal
nor, when applicable law allows,
will it affect the processing of your personal information
conducted in reliance on lawful processing grounds other
than consent.
Opting out of marketing and promotional
communications: You can unsubscribe
from our marketing and promotional communications at
any time by clicking on the unsubscribe link in
the emails that we send, Cotanct Us form , or by contacting us using the details
provided in the section " HOW CAN YOU CONTACT US ABOUT THIS NOTICE? " below. You will then be removed from the
marketing lists. However, we may still communicate with
you — for example, to send you service-related messages
that are necessary for the administration and use of your
account, to respond to service requests, or for other non-marketing
purposes.
Account Information
If you would at any time like to review or change the
information in your account or terminate your account,
you can:
Contact us using the contact information provided.
Upon your request to terminate your account, we will
deactivate or delete your account and information from
our active databases. However, we may retain some
information in our files to prevent fraud,
troubleshoot problems, assist with any investigations,
enforce our legal terms and/or comply with applicable
legal requirements.
Cookies and similar technologies:
Most Web browsers are set to accept cookies by default.
If you prefer, you can usually choose to set your browser
to remove cookies and to reject cookies. If you choose
to remove cookies or reject cookies, this could affect
certain features or services of our Services. You may
also
opt out of interest-based advertising by
advertisers
on our Services.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems
and mobile applications include a Do-Not-Track ( "DNT" ) feature or setting you can activate
to signal your privacy preference not to have data
about your online browsing activities monitored and
collected. At this stage no uniform technology
standard for
recognizing
and implementing DNT signals has been
finalized . As such, we do not
currently respond to DNT browser signals or any
other mechanism that automatically communicates your
choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in
the future, we will inform you about that practice
in a revised version of this privacy notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are
granted specific rights regarding access to your
personal information.
California Civil Code Section 1798.83, also known
as the "Shine The Light" law, permits our
users who are California residents to request and obtain
from us, once a year and free of charge, information
about categories of personal information (if any) we
disclosed to third parties for direct marketing purposes
and the names and addresses of all third parties with
which we shared personal information in the immediately
preceding calendar year. If you are a California resident
and would like to make such a request, please submit
your request in writing to us using the contact information
provided below.
If you are under 18 years of age, reside in
California, and have a registered account with
Services, you have the right to request removal of
unwanted data that you publicly post on the
Services. To request removal of such data, please
contact us using the contact information provided
below and include the email address associated with
your account and a statement that you reside in
California. We will make sure the data is not
publicly displayed on the Services, but please be
aware that the data may not be completely or
comprehensively removed from all our systems (e.g. ,
backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines
a "resident" as:
(1) every individual who is in the State of
California for other than a temporary or transitory
purpose and
(2) every individual who is domiciled in the State
of California who is outside the State of California
for a temporary or transitory purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies
to you, we must adhere to certain rights and obligations
regarding your personal information.
What categories of personal information do we
collect?
We have collected the following categories of
personal information in the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias,
postal address, telephone or mobile contact
number, unique personal identifier, online
identifier, Internet Protocol address, email
address, and account name | |
B. Personal information categories listed
in the California Customer Records statute | Name, contact information, education,
employment, employment history, and
financial information | |
C. Protected classification characteristics
under California or federal law | Gender and date of birth | |
D. Commercial information | Transaction information, purchase history,
financial details, and payment information | |
E. Biometric information | Fingerprints and voiceprints | |
F. Internet or other similar network
activity | Browsing history, search history, online | |
G. Geolocation data | Device location | |
H. Audio, electronic, visual, thermal,
olfactory, or similar information | Images and audio, video or call recordings
created in connection with our business
activities | |
I. Professional or employment-related
information | Business contact details in order to
provide you our Services at a business level
or job title, work history, and professional
qualifications if you apply for a job with
us | |
J. Education Information | Student records and directory information | |
K. Inferences drawn from other personal
information | Inferences drawn from any of the collected
personal information listed above to create
a profile or summary about, for example, an
individual’s preferences and characteristics | |
L. Sensitive Personal Information |
- Category A -
As long as the user has an account with us
- Category B -
As long as the user has an account with us
- Category C -
As long as the user has an account with us
- Category I -
As long as the user has an account with us
We may also collect other personal
information outside of these
categories through instances where
you interact with us in person,
online, or by phone or mail in the
context of:
- Receiving help through our
customer support channels;
- Participation in customer surveys
or contests; and
- Facilitation in the delivery of
our Services and to respond to
your inquiries.
How do we use and share your
personal information?
You may contact us by visiting
http://www.vaataa.com/en/contact ,
or by referring to the contact details
at the bottom of this document.
If you are using an authorized
agent to exercise your right to opt out
we may deny a request if the
authorized
agent does not submit proof that they
have been validly
authorized to act on your
behalf.
Will your information be shared
with anyone else?
We may disclose your personal
information with our service
providers pursuant to a written
contract between us and each service
provider. Each service provider is a
for-profit entity that processes the
information on our behalf, following
the same strict privacy protection
obligations mandated by the CCPA.
We may use your personal
information for our own business
purposes, such as for undertaking
internal research for technological
development and demonstration. This
is not considered to be "selling"
of your personal information.
Your rights with respect to your
personal data
Right to request deletion of the
data — Request to delete
You can ask for the deletion of
your personal information. If you
ask us to delete your personal
information, we will respect your
request and delete your personal
information, subject to certain
exceptions provided by law, such as
(but not limited to) the exercise by
another consumer of his or her right
to free speech, our compliance
requirements resulting from a legal
obligation, or any processing that
may be required to protect against
illegal activities.
Right to be informed — Request to
know
Depending on the circumstances, you
have a right to know:
- whether we collect and use your
personal information;
- the categories of personal
information that we collect;
- the purposes for which the
collected personal information is
used;
- whether we sell or share personal
information to third parties;
- the categories of personal
information that we sold, shared,
or disclosed for a business
purpose;
- the categories of third parties
to whom the personal information
was sold, shared, or disclosed for
a business purpose;
- the business or commercial
purpose for collecting, selling,
or sharing personal information;
and
- the specific pieces of personal
information we collected about you.
In accordance with applicable law,
we are not obligated to provide or
delete consumer information that is
de-identified in response to a
consumer request or to re-identify
individual data to verify a consumer
request.
Right to Non-Discrimination for
the Exercise of a Consumer’s
Privacy Rights
We will not discriminate against
you if you exercise your privacy
rights.
Right to Limit Use and Disclosure of
Sensitive Personal Information
We do not process consumer's sensitive
personal information.
Verification process
Upon receiving your request, we
will need to verify your identity to
determine you are the same person
about whom we have the information
in our system. These verification
efforts require us to ask you to
provide information so that we can
match it with information you have
previously provided us. For
instance, depending on the type of
request you submit, we may ask you
to provide certain information so
that we can match the information
you provide with the information we
already have on file, or we may
contact you through a communication
method (e.g. , phone or
email) that you have previously provided
to us. We may also use other verification
methods as the circumstances dictate.
We will only use personal
information provided in your request
to verify your identity or authority
to make the request. To the extent
possible, we will avoid requesting
additional information from you for
the purposes of verification.
However, if we cannot verify your
identity from the information
already maintained by us, we may
request that you provide additional
information for the purposes of
verifying your identity and for
security or fraud-prevention
purposes. We will delete such
additionally provided information as
soon as we finish verifying you.
Other privacy rights
- You may object to the processing
of your personal information.
- You may request correction of
your personal data if it is
incorrect or no longer relevant,
or ask to restrict the processing
of the information.
- You can designate an
authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from
future selling or sharing of your
personal information to third
parties. Upon receiving an opt-out
request, we will act upon the
request as soon as feasibly
possible, but no later than
fifteen (15) days from the date of
the request submission.
To exercise these rights, you can
contact us by visiting
http://www.vaataa.com/en/contact ,
or by referring to the contact details
at the bottom of this document. If you
have a complaint about how we handle
your data, we would like to hear from
you.
12. DO VIRGINIA RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of
Virginia, you may be granted
specific rights regarding access to
and use of your personal
information.
Virginia CDPA Privacy Notice
Under the Virginia Consumer Data
Protection Act (CDPA):
If this definition "consumer" applies to you, we
must adhere to certain rights and obligations
regarding your personal data.
The information we collect, use, and
disclose about you will vary depending
on how you interact with website and our Services. To find out more, please
visit the following links:
Your rights with respect to your
personal data
- Right to be informed whether or not
we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in
your personal data
- Right to request deletion of your
personal data
- Right to obtain a copy of the
personal data you previously shared
with us
- Right to opt out of the processing
of your personal data if it is used
for targeted advertising, the sale
of personal data, or profiling in
furtherance of decisions that
produce legal or similarly
significant effects (
"profiling" )
Exercise your rights provided under
the Virginia CDPA
More information about our data
collection and sharing practices can be
found in this privacy notice .
If you are using an authorized
agent to exercise your rights, we may deny
a request if the
authorized
agent does not submit proof that they have
been validly
authorized to act on your
behalf.
Verification process
We may request that you provide
additional information reasonably
necessary to verify you and your
consumer's request. If you submit the
request through an authorized agent, we may need
to collect additional information to verify
your identity before processing your request.
Upon receiving your request, we will
respond without undue delay, but in
all cases, within forty-five (45) days
of receipt. The response period may be
extended once by forty-five (45)
additional days when reasonably
necessary. We will inform you of any
such extension within the initial
45-day response period, together with
the reason for the extension.
Right to appeal
If we decline to take action
regarding your request, we will inform
you of our decision and reasoning
behind it. If you wish to appeal our decision,
please contact us. Within sixty (60)
days of receipt of an appeal, we will
inform you in writing of any action
taken or not taken in response to the
appeal, including a written
explanation of the reasons for the
decisions.
13. DO WE MAKE UPDATES TO
THIS NOTICE?
In Short: Yes, we will update this notice
as necessary to stay compliant
with relevant laws.
We may update this privacy notice
from time to time. The updated
version will be indicated by an
updated "Revised" date
and the updated version will be effective
as soon as it is accessible. If we make
material changes to this privacy notice,
we may notify you either by prominently
posting a notice of such changes or by
directly sending you a notification.
We encourage you to review this privacy
notice frequently to be informed of how
we are protecting your information.
14. HOW CAN YOU CONTACT US
ABOUT THIS NOTICE?
15. HOW CAN YOU REVIEW,
UPDATE, OR DELETE THE DATA
WE COLLECT FROM YOU?